PolicyLink Procedures – Contract Changes

ASI Riders

Task 1 of 5: Reviewing BSI Information. 2

Task 2 of 5: Determining the Next Available Rider Number 5

Task 3 of 5: Adding ASI Rider to an Existing Policy. 6

Task 4 of 5: Adding ASI Rider Insured Detail 8

Task 5 of 5: Creating an ASI Rider Schedule. 10

Appendix: ASI Related Error Messages.. 13

Adding an ASI Rider

Task 1 of 5: Reviewing BSI Information

Purpose

Before adding an ASI rider to an existing policy, you must review the policy’s BSI (base sum insured) information. This information may be needed when adding an ASI rider. The windows and the information to look up include:

ADMIN: LIFE RIDER INFORMATION window - Note the data that appears in the following fields:

· DEATH BENEFIT

· TERMINATE

INSURED DETAIL window - Note the data that appears in the following fields

· CLIENT ID

· SEQ

· BIRTH DATE

· SEX

· CLASS

· SUB STANDARD RATE INDEX

· FLAT EXTRAS

The steps for accessing each of these windows are illustrated on the pages that follow.

STEPS:

1. At the POLICYLINK: MAIN MENU, double click on POLICY MAINTENANCE.

2. Double click on LIFE RIDER INFORMATION.

3. When the ADMIN: LIFE RIDER INFORMATION window appears, enter the product code in the COMPANY field.

4. Enter the POLICY number.

5. Enter the RIDER NUMBER 01.

6. Click the INQUIRE button.

7. Review the information needed to add ASI to the policy. (See note below for details.)

8. Click INSURED INFO to move to the INSURED DETAIL window.

Steps continue below..

NOTE:

When adding ASI to an existing policy you will need information from the ADMIN: LIFE RIDER window (above). Note (write down if necessary) the information that appears in these fields:

· DEATH BENEFIT field

· TERMINATE field

STEPS:

9. Double click on the first line on the INSURED INFORMATION window.

10. When the INSURED DETAIL window appears, review the information needed to add ASI to the policy. (See note below for details.)

11. Click CANCEL.

TASK COMPLETE!

NOTE:

When add ASI to an existing policy you will need information from the INSURED DETAIL window (above). Note (write down if necessary) the information that appears in these fields:

· CLIENT ID field

· SEQ field

· BIRTH DATE field

· SEX field

· CLASS field

· SUBSTANDARD RATE INDEX field

· FLAT EXTRAS details

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Adding an ASI Rider

Task 2 of 5: Determining the Next Available Rider Number

Purpose

Before adding a rider determine the next available RIDER NO. Each rider is numbered in the sequence in which they were added to the policy. To add a rider you must enter the next number in the RIDER NO field.

Determine the next available rider number using the steps illustrated below.

STEPS:

1. Note the number that appears in the POLICY and the RIDER NO. field.

2. Click the FORWARD button until you’ve reached the final RIDER NUMBER or until the POLICY number changes.

3. Click the BACKWARD button once to identify the last rider number used.

4. Use the next number in the sequence to enter in the RIDER NO. field when adding a rider.

TASK COMPLETE!

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Adding an ASI Rider, Continued

Task 3 of 5: Adding ASI Rider to an Existing Policy

STEPS:

1. At the LIFE RIDER INFORMATION window, enter the next available rider number in the RIDER NO. field. (See the procedure titled “Determining the Next Available Rider Number” that appears earlier in this document.)

2. Click ADD.

Steps continue below.

STEPS:

3. Select ACTIVE from the STATUS field drop down list.

4. Enter the FACE AMOUNT and the ORIGINAL FACE amount.

5. Enter the rider code ASI in the PLAN field.

6. Select I INCREASE from the RI TYPE drop down list.

7. Select A ASI from the INCR. TYPE drop down list.

8. Select L LEVEL from the DEATH BEN field drop down list.

9. Enter the current date (must be the anniversary date) in the ISSUE and EFFECTIVE fields.

10. Enter the TERMINATE date. (See note below.)

11. Enter the current date (must be the anniversary date) in the NON-FIN EFF field.

TASK COMPLETE!

NOTE:

The value entered in this field must match the same field on the BSI level that you reviewed earlier.

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Adding an ASI Rider, Continued

Task 4 of 5: Adding ASI Rider Insured Detail

STEPS:

1. At the ADMIN: LIFE RIDER INFORMATION window, click the INSURED INFO button.

2. When the INSURED INFORMATION window appears, double click on the first line in the white box.

Steps continue below.

STEPS:

3. At the INSURED DETAIL window, enter the CLIENT ID number. (See note below.)

4. Enter the sequence number in the SEQ field. (See note below.)

5. Enter the insured’s BIRTH DATE. (See note below.)

6. Select the appropriate SEX from the field’s drop down list.

7. Select O ACTIVE/ APPROVED from the INSURED STATUS field drop down list.

8. Enter the appropriate code in the CLASS field. (See note below.)

9. Enter the SUB-STANDARD RATE INDEX code. (See note below.)

10. Enter the appropriate FLAT EXTRAS information. (See note below.)

11. Click OK.

12. At the INSURED INFORMATION window, click OK.

TASK COMPLETE!

NOTE:

The value entered in this field must match the same field on the BSI level that you reviewed earlier.

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Adding an ASI Rider, Continued

Task 5 of 5: Creating an ASI Rider Schedule

STEPS:

1. At the ADMIN: LIFE RIDER INFORMATION window, click the SCHEDULED CHANGE button.

2. When the SCHEDULED CHANGES window appears, select

D DOLLAR or P PERCENT from the CHANGE BASIS drop down list.

3. Double click on the first line in the white box.

Steps continue below.

STEPS:

4. When the SCHEDULED CHANGE MAINTENANCE window appears, note the year appears in the DURATION column.

5. Enter the year 0 (zero) dollar amount in the white field in the DOLLAR column. (See note below.)

6. Click DOWN to advance to year 1 (one).

7. Enter the year 1 dollar amount.

8. Click DOWN to advance to the next year.

9. Enter the year three amount in the DOLLAR column.

10. Continue until the dollar amount for each year is enter, then click OK.

Steps continue below.

NOTE:

The information entered in this window is dollars or percentage depending on the value (DOLLAR or PERCENT) selected in the CHANGE BASIS field on the SCHEDULED CHANGES window. An example appears on the previous page.

STEPS:

11. Note the rider schedule enter on the previous screen is now displayed on the SCHEDULED CHANGE window.

12. Click OK.

13. At the ADMIN: LIFE RIDER INFORMATION window, click ADD.

14. Note the message ADD COMPLETE appears.

TASK COMPLETE!

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Appendix: ASI Related Error Messages

If This message is displayed:	It means that:	Resolve it by:
	The policy must be active before the transaction can be processed.	Determine the status of the policy using the INSURED DETAIL window. Determine if it should be changed.
	The ISSUE date and the EFFECTIVE date are different. The rider can be issued only on the anniversary date.	Make sure the EFFECTIVE date of the transaction is on an anniversary.
	The rider cannot be added now to be effective at some future date.	Add the rider on the future effective date.
	Some BSI information is missing from the rider.	Check these BSI and rider fields: LIFE RIDER INFORMATION window · DEATH BENEFIT · TERMINATE INSURED DETAIL window · CLIENT ID · SEQ · BIRTH DATE · SEX · CLASS · SUB STANDARD RATE INDEX · FLAT EXTRAS